Delete your account
You can permanently delete your CuPet account and data at any time.
Delete from the app (fastest)
- Open CuPet and go to Profile → Settings.
- Tap Delete account.
- Confirm. Your account and data are removed.
Request by email
If you can't access the app, email us from your account's phone number details and we'll process your deletion:
- Send a request to support@cupet.net with the subject "Account Deletion Request," or use our support form and choose "Account deletion request."
- Include the phone number associated with your account so we can verify it.
- We will delete your account within 30 days and confirm by email.
What gets deleted
When your account is deleted, we remove your:
- Account and phone number
- Pet profile(s) and photos
- Matches and chat messages
- Likes and swipe history
We may retain a limited amount of information where required by law (for example, records of abuse reports or to comply with legal obligations). See our Privacy Policy for details.